Type: Full-Time
Salary: MYR2500 - 3000 (Per Month)
Experience: 3 Year - 3 Year
Education: STPM/ A Level / Pre U
Key Responsibilities:
1. Sales Documentation:
• Prepare quotations, sales confirmation, and Proforma invoices, sample request form, Credit Note, debit note and warranty as per the company’s guidelines
• Maintain accurate records of customer orders, quotations, and sales agreements
• Ensure proper documentation for all sales transactions and maintain compliance with company policies
• Tracking & sorting transporter Delivery Order
• Checking transporter invoices
2. Customer Support:
• Respond to customer queries or complaint via phone, email, and other communication channels
• Send out chop & sign Delivery Order and Invoices to customer via email
• Act as the first point of contact for customer inquiries related to orders, pricing, and product availability
• Resolve any issues related to orders, deliveries, and product discrepancies
3. Coordination with Internal Departments:
• Liaise with regional admin, logistics, and finance teams to ensure smooth order processing and delivery
• Communicate any special customer requirements or urgent orders to the relevant departments
Key Requirements:
• At least SPM or equivalent in related field.
• Minimum of 2-3 years of experience in a similar role, preferably in constructions, building materials/hardware related field.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Detail-oriented, organized, and able to handle multiple tasks efficiently.
• Excellent problem-solving skills and ability to work independently.
Address: Kota Damansara, 47810, Malaysia
HQ Tel: 03-9076 3228
Penang Tel: 016-2323788
Fax: 03-9076 4228
Email: info@dreamcareer.com.my
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