Sales Engineer - Shah Alam

Key Responsibilities:

1. Sales & Business Development

• Identify, develop, and manage new business opportunities in OEM and aftermarket segments.
• Prepare and follow up on quotations, tenders, and proposals.
• Achieve monthly and annual sales targets.
• Conduct market research to identify trends, competitors, and customer needs.

2. Customer Relationship Management

• Maintain good relationships with existing customers and distributors.
• Provide technical support and product presentations to customers.
• Visit customer sites regularly to understand requirements and resolve issues.
• Handle customer inquiries and complaints promptly and professionally.

3. Technical Support

• Work closely with the engineering team to recommend suitable products or solutions.
• Support customers with installation guidance, troubleshooting, and after-sales service.
• Provide feedback to the technical team regarding product performance and market requirements.

4. Reporting & Coordination

• Prepare weekly/monthly sales reports.
• Coordinate with internal departments (purchasing, logistics, and accounts) to ensure smooth order processing and delivery.
• Participate in trade shows, exhibitions, and product training when required.